Return And Refund Policy

Effective Date: November 4, 2024

1. Returns for Purchased Bots

• Eligibility: Customers may return products within 10 days of receiving their order.

• Conditions for Returns:

  • The item must be unused, in its original packaging, and in resalable condition.

  • Proof of purchase (order confirmation or receipt) is required.

• Process:

  • To initiate a return, please contact our customer service team at farm2futuree@gmail.com or call 9884995206.

  • We will provide instructions for returning the item.

2. Refunds for Purchased Bots

• Refund Timeline: Once we receive the returned item, refunds will be processed within 7-10 business days.

• Method of Refund: Refunds will be issued to the original payment method used at the time of purchase.

3. Returns for Rented Bots

• Eligibility: Refunds for rental fees are not provided once the rental period has started.

• Early Returns: If you return the rental equipment early, please refer to the Rental Agreement for any applicable adjustments.

• Damaged Equipment: Charges may apply for any damage to the rental equipment, as outlined in the Rental Agreement.

4. Damaged or Lost Shipments

• If your shipment arrives damaged or is lost in transit, please contact us within 10 days of receiving your order. We will assist in resolving the issue, which may include a refund or replacement.

5. Contact Us For any questions regarding our Return and Refund Policy or to initiate a return, please reach out to our customer service team:

• Email: farm2futuree@gmail.com

• Phone: 9884995206